TWO-DAY CONFLICT MANAGEMENT & DISPUTE RESOLUTION COURSE

Instructor: Paul J. Firman (click for bio)

Synopsis: This course emphasizes negotiation, facilitation, and dispute resolution techniques. Instruction includes Interest-Based Negotiation and Air Force Alternative Dispute Resolution (ADR) policy and procedures to include self-determination, impartiality, and competence standards. While the Air Force mediation/facilitation model is emphasized, this course defines the students' role not as a mediator but as a facilitator who can promote public confidence in the Air Force dispute resolution processes.

*Full participation is required! Observation only participation may be granted on a case- by- case basis.

Class is held from 0800 to 1600 USA Central Time for two (2) days. Class content includes lectures and interactive small group exercises. Again, full participation is required!

TDY in place/ telework recommended.  We also highly recommend accessing this course through a non-NIPR device, on personal WIFI.  Functioning camera and microphone is a must.

Note: This course is targeted to Air Force Total Force Personnel but is open to all government/federal employees; you must have a government/federal issued email must register. Course registration will close after the first 60 applicants.

Upon registration, please expect an email closer to the date with detailed information on how to log-in and access the course.

Available Course Dates — please click on the date to register

* Please DO NOT sign up for this two-day course until you are FULLY able to commit.

Registration will open 30 days prior to course start date

Please check back for future registration dates

If you have any more questions please feel free to email us at AFNC@au.af.edu