Negotiation Concepts Manual
Pre-Negotiation Worksheet (long version)
Pre- Negotiation Worksheet (short version)
Avoiding Impasse
Communication Skills
Negotiating Across Culture
Suggested Opening Statement Bullets (Mediation)
Suggested Opening Statement Bullets (Facilitation)
Air Force Policy Directive 51-12
Air Force Instruction 51-1201
AF Mediation Compendium - 4th Ed.
Army ADR Spectrum Handout
ADRA 1996
Confidentiality Guide (2006)
Mediator Standards of Conduct (2006)