MAXWELL AIR FORCE BASE, Ala. -- The annual DoD Tenant Satisfaction Survey opened Dec. 8th and is available for tenants of Maxwell-Gunter privatized and government-owned housing to share experiences and opinions of the programs through Jan. 22, 2021.
The survey, administered by CEL & Associate, Inc., can be accessed through an email link sent out to all residents earlier this month.
“This is an opportunity for Maxwell-Gunter Privatized Housing Residents to voice their satisfaction or dissatisfaction with their housing experience,” said Greg Rollins, 42nd Civil Engineer Squadron director. “The survey is administered and information collected so that the resident inputs are confidential. The inputs provided by the residence will be used to guide today’s decisions that will affect military family housing for years. Make your voice heard, complete the 2020 Annual Tenant Satisfaction Survey!”
The annual survey provides Air Force housing officials, installation leaders and project owners feedback to improve and advance the Air Force housing portfolio that is provided to service members and their families, said Col. Sara Deaver, Air Force Housing Program chief at the Air Force Civil Engineer Center.
“This survey is a chance for residents to really voice their opinions and get those thoughts in front of department leadership who will, in turn, use those comments to address concerns raised in both privatized and government-owned housing,” Deaver said.
Since the inception of the privatized housing program in the mid-1990s, the survey has been distributed in varying forms funded by privatized project owners. This year, the Air Force is funding the survey and is expanding the data pool to include residents of government-owned housing. The housing program leaders will receive and review the survey data and comments for completeness and accuracy before it’s released to privatized project owners. The survey results guide the decisions the Air Force makes today and will impact future generations of members and their families.
Residents are encouraged to check their primary email address on file with their housing office or privatized project owner to ensure it is something other than a .mil or .gov address to avoid any issues in receiving the survey link. Residents are also encouraged to add AirForceHousingSurvey@celassociates.com to their allowed senders to prevent blockage from anti-spam software in their email.
For more information about the DoD Annual Tenant Satisfaction Survey, residents can contact their installation’s housing office. If residents don’t receive the email link by Dec. 18, they can contact AirForceHousingSurvey@celassociates.com for assistance.
(Portions of this article taken from an AFIMS article: https://www.af.mil/News/Article-Display/Article/2438091/annual-dod-housing-survey-opens-for-tenant-feedback-dec-8/)