Welcome to the Air University Office of the Registrar

The Air University Registrar is here to provide information and Services to meet the needs of the Air University community: students, faculty, staff, and alumni. The Air University (AU) Registrar plans, directs, and monitors registrar functions within Air University. The Registrar tracks resident and nonresident education through AU schools and oversees the proper documentation of PME within the personnel system.

Introducing our new virtual agent, AURORA, available exclusively on our AU Service Portal. AURORA is here to provide detailed explanations and support. And don't worry, if you prefer to chat with a live agent, our team is available during business hours from 9:00 a.m. to 2:00 p.m., Monday through Friday (Central Time). You can reach us by phone at 1-334-649-5114, or you can send us an email at au.smd.sissuptline@us.af.mil. Don't hesitate to contact us with any questions or concerns you may have, we're here to help!

Transcripts

Expand List item 1544Collapse List item 1544  How to Send or Request a Transcript

Air University Transcripts

Air University transcripts are available for all students who have completed courses/programs with Air University.

  • Submit your AU transcript request via Parchment.

Air University Certificates

To request your certificate, go to the AU Service Desk and submit your request to the AU Registrar. The AU Registrar's office provides the following five certificates: ALS DL, NCOA DL, SNCOA DL, SOS DL, ACSC DL.

  • For all other course completion certificates/diplomas, you must contact the school you attended; the AU Registrar personnel cannot assist with other certificates.
  • The five certificates listed above are provided only electronically via your request in the AU Service Desk.
  • If you need a printed certificate, specify in the Remarks section that you want a printed copy and provide the postal address. Certificates are mailed via USPS.

Sending Transcripts to Air University

Air University only accepts official transcripts sent directly from schools to Air University. Air University will not accept faxed, unofficial, or transcripts marked "Issued to Student." Additionally, transcripts are NOT accepted from students, counselors, recruiters, or any other third party.

Please avoid sending multiple transcripts to Air University by sending only once upon completion of all desired transfer credits.

Electronic transcripts are preferred, and most vendors provide students with delivery receipt at Air University. Visit your school's website and follow their instructions to send directly to Air University.

AU accepts from these vendors:

  • Joint Service Transcript
  • Parchment
  • National Student Clearinghouse

SENDING CLEP/DSST TEST RESULTS TO Air University

Scores for all DANTES-funded CLEP and DSST exams taken by U.S. Air Force members are automatically reported to Air University. If your CLEP or DSST was self-funded (retests), you will need to request an official transcript by designating Air University as a recipient when you test or following the instructions at https://www.dantes.mil/transcripts/.

INTERNATIONAL SCHOOLS

Air University may accept international courses if applicable to your degree program. For transfer consideration, in addition to having your school send an official transcript to Air University, submit a course-by-course evaluation from a transcript evaluation service that is a member of the National Association of Credential Evaluation Services (NACES). Follow the instructions on the NACES-member website to have your official transcript translated (if not in English), evaluated, and forwarded to Air University.

Transfer Credits

Expand List item 1545Collapse List item 1545  Transfer Your Previous Credit to Air University

Civilian Associate Degree Program

Air University requires an official high school transcript or GED document be provided directly from the school/GED agency to the AU Registrar. Please do not send diploma/certificate. The official transcript is required.

     • Electronic transcripts may be sent from the high school or GED agency to registrar@au.af.edu. (This email is used only for receiving official transcripts from education institutions).
     • Postal address: 
                              Air University
                              ATTN: CADP Admission
                              60 W. Shumacher Ave.
                              Maxwell AFB, AL  36112

     • Transfer credit: If you wish to inquire of college course transfer credit you must have the university send official transcripts to the AU Registrar office at registrar@au.af.edu or via postal service as stated above.

CCAF Transfer Credits

SENDING A CIVILIAN TRANSCRIPT TO CCAF

CCAF only accepts official transcripts sent directly from schools to the Air University Registrar. CCAF will not accept faxed, unofficial, or transcripts marked "Issued to Student." Additionally, transcripts are NOT accepted from students, counselors, recruiters, or any other third party.

Avoid sending multiple transcripts to CCAF by sending only once upon completion of all desired transfer credits. Additionally, multiple submissions of the same transcript will "bump" previously submitted transcripts from your place in our queue.

  • Electronic transcripts are preferred, and most vendors provide students with delivery receipt at CCAF. Visit your school's website and follow their instructions to send directly to CCAF. The CCAF accepts from these vendors:
  • Joint Service Transcript
  • Parchment
  • National Student Clearinghouse

CCAF discourages but accepts paper transcripts directly from schools. This method is slower, tracking is not available, and CCAF has limited ability to search for lost paper transcripts. The schools should mail paper transcripts to the following address:

CCAF/DRCR
100 South Turner Boulevard
Maxwell AFB, Gunter-Annex, AL 36114-3011

SENDING CLEP/DSST TEST RESULTS TO CCAF

Scores for all DANTES-funded CLEP and DSST exams taken by U.S. Air Force members are automatically reported to CCAF. If your CLEP or DSST was self-funded (retests), you will need to request an official transcript by designating CCAF as a recipient when you test or following the instructions at https://www.dantes.mil/transcripts/.

INTERNATIONAL SCHOOLS

CCAF may accept international courses if applicable to your degree program. For transfer consideration, submit a course-by-course evaluation from a transcript evaluation service that is a member of the National Association of Credential Evaluation Services (NACES). Follow the instructions on the NACES-member website to have your official transcript translated (if not in English), evaluated, and forwarded to CCAF.

NOTE TO INVESTIGATORS: All investigation requests can be processed in person, by fax, DOD Safe, or through National Clearinghouse. (Fax is temporarily down). DoD Safe requests can be sent to CCAF.SAFER.verfication@us.af.mil Questions regarding the above procedures can be directed to CCAF Student Services at (334) 649-5066 or DSN 749-5066. 

Admissions

Expand List item 1548Collapse List item 1548  Admissions Process

Master’s Degree Programs

International Military Students: Please refer to your official guidance regarding admission requirements for TOEFL and foreign credential evaluation. Please note there is no waiver option for the TOEFL or foreign credential evaluation requirements.

  • TOEFL: The ETS TOEFL Institution Code for Air University is 9069.
  • Foreign Credential Evaluation: The agency must submit the evaluation result to Air University.
  • Air University does not accept the TOEFL Essentials test. You must take the TOEFL iBT or TOEFL Home test.
  • Electronic result may be sent from the agency to Registrar@au.af.edu. (This email is used only for receiving official transcripts from education institutions).

Postal address:

Air University:
ATTN: Admission
60 W. Shumacher Ave.
Maxwell AFB, AL 36112

USAF active, guard, reserve: The AU Registrar can verify your bachelor’s degree and you will be fully admitted upon arrival to your designated school. No action needed on your part.

Sister-service and Civilian personnel:

  • Air University requires an official transcript of your bachelor’s degree be provided directly from the university to the AU Registrar. We do not accept student copy.
  • Electronic transcripts may be sent from the university to Registrar@au.af.edu. (This email is used only for receiving official transcripts from education institutions).

Postal address:

Air University:
ATTN: Admission
60 W. Shumacher Ave.
Maxwell AFB, AL 36112

Associate Degree Programs

Civilian Associate Degree Program

Air University requires an official high school transcript or GED document be provided directly from the school/GED agency to the AU Registrar. Please do not send diploma/certificate. The official transcript is required.

  • Electronic transcripts may be sent from the high school or GED agency to Registrar@au.af.edu. (This email is used only for receiving official transcripts from education institutions).

Postal address:

Air University
ATTN: CADP Admission
60 W. Shumacher Ave.
Maxwell AFB, AL 36112

  • Transfer credit: If you wish to inquire of college course transfer credit you must have the university send official transcripts to the AU Registrar office at Registrar@au.af.edu or via postal service as stated above.

Enrollment into Officer/Enlisted PME Distance Learning Programs

For assistance with all PME distance learning programs (enrollment, disenrollment, status of your program, computer assistance, etc.), submit a request via the AU Service Desk and assign your ticket to the Global College for PME (GCPME).

All enlisted and officer PME programs are in a different system to which AU Registrar personnel have no access and cannot assist.

PME Updates

Expand List item 1546Collapse List item 1546  How to get PME Updated

Please check your vMPF for your PME update prior to submitting a ticket. Updates may take up to 15 business days to roll to your SURF.

The AU Registrar coordinates with Air Force and other Department of Defense (DOD) PME schools to ensure that Air Force Officer's PME course completions and developmental education levels are accurately entered and properly documented in the USAF Military Personnel Data System (MILPDS). CFRO is the official contact point for record inquiries by HQ AFPC and ARPC officer promotion boards.

Key Services Provided:

  • Updates master personnel file for completion of certified courses.
  • Updates AF officer PME completion of sister service or equivalent schools.
  • Verifies officer PME for promotion boards and command screening boards.
  • Monitors implementation of force deployment codes to reflect PME completions.

Request information here: Officer PME Update

Academic Catalog

Expand List item 2548Collapse List item 2548  Our Collection of Air University Academic Catalogs

Welcome to our webpage dedicated to the Air University Catalogs! Here, you will find a comprehensive collection of catalogs spanning from 1999 to the present day. The Air University Catalogs serve as a valuable resource for students, faculty, and researchers interested in exploring the educational programs and courses offered by the Air University. Whether you are looking for information on our graduate programs, professional military education, or specialized courses, our catalogs provide detailed descriptions and requirements to help you make informed decisions about your academic journey.

Update

Please be advised that the Air University Catalogs are currently undergoing a comprehensive review and update. We appreciate your patience and understanding as we work to ensure the accuracy and relevance of our academic programs and policies. If you have any questions or concerns, please don't hesitate to reach out to our registrar's office for assistance. We will provide updates on our website as new information becomes available. Thank you for your understanding.

Academic Calendar

FAQ's

Expand List item 1547Collapse List item 1547  Office of the Registrar FAQ’s

I am having trouble with the AU Service Desk.

For technical assistance with the AU Service Desk, go to www.airuniversity.af.edu/Contact-Us/. In the Contact Form Recipient list, select Air University Service Desk Access Support, complete the information, and select Send Message.

How do I get an Unofficial Transcript?

If you graduated from a program after May 2022, you can print your unofficial transcript through our student portal. If you have a CAC (Common Access Card) card, you can log into your AU Student Portal and use the Print Documents tile on your student dashboard.

How long does it take to receive my transcript?

Due to our recent update to a new Student Information System, we have faced a backlog of transcript requests. Our Registrar Office is working diligently to process the requests. We apologize, but we do not have an estimated time for completion.

I have a priority transcript request.

We understand that sometimes short notice requests for things such as employment, promotion, or academic needs arise. When you enter your transcript request in the AU Service Desk, please explain the urgency in the comments as specifically as possible so we can identify your need. Our current priority for fulfilling requests is those with upcoming promotions, those needing education verification for employment, and those needing to meet academic deadlines. You may also try calling us at 1-334-649-5114.

My MILPDS records are missing/incorrect.

We understand the frustration that comes when records are missing or incorrect. When you enter your ticket into the AU Service Desk, please be as specific as possible about the errors and we will address them as quickly as possible. If you completed your program outside of Air University, you will need to include your AF475, official transcript OR degree/certificate, and your PSDM (found on myFSS). The PSDM is needed only if you are requesting in-residence credit.

Can I call the Office of the Office of the Registrar?

The most effective method to communicate with the Office of the Registrar is by email at au.smd.sissuptline@us.af.mil. This is a monitored email box so we can quickly respond to inquiries. You may also try calling us at 1-334-649-5114.           

How can I update my personal information in the student records system?

You can update your personal information through the AU Student Portal under My Personal Details. You will need your CAC (Common Access Card) card to access the portal.

What is the AU Processing Timelines?

Processing times for AU's can vary depending on a number of factors, including the complexity of the application and the current volume of applications being processed. You can find the most up-to-date processing timelines for all AU applications in the following link: Processing Timeline

Please note that these timelines are estimates only and may be subject to change. If you have any questions about the processing of your specific application, please contact us and we will be happy to assist you.